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View All NewsOctober 25, 2021
Mercer reported the “Great Resignation” may actually be the “Great Reckoning” with employees in certain groups more likely to leave their jobs because of employers not meeting their needs. Data comes from Mercer’s “2021 Inside Employees’ Minds” study based on a survey of more than 2,000 US-based employees.
It found only 28% of respondents were considering leaving their current employer. This is consistent with historical patterns — typically three in 10 workers are considering leaving at any given point, according to Mercer. However, certain groups are experiencing work much differently from others. Front-line, low-wage, minority and lower-level employees are more likely to leave at rates significantly higher than historical norms.
“In many organizations, front-line and lower-level employees have been underinvested in and not considered a priority,” said Melissa Swift, Mercer US transformation leader.
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“Wages have historically stagnated behind inflation as employers competed to hire these workers at the lowest possible cost,” Swift said. “But the pandemic has shown that this same group of workers not only kept business afloat, but were critical in keeping our nation running.”
Black workers, in particular, rated personal safety above all other concerns and well ahead of other minority groups, Mercer reported. Concerns over physical safety come in response to both systemic and emboldened racism stemming from events such as the capitol insurgency and racial violence, as well as psychological safety at work as Black workers are more likely to experience micro aggressions or retaliation.
Mercer listed four considerations to help employers navigate the hyper-competitive labor market:
Prioritize hourly, front-line and low-wage workforces. Pay is one priority employers should consider among other benefits.
Burnout is a major issue and employees are struggling with mental health. A diverse set of wellbeing and mental health benefits will help people manage a number of risks.
Make sure your company is a place where Black employees feel safe, accepted and able to be their authentic selves. Organizations must move beyond attracting diverse talent to ensuring their systems and structures within the organization enable them to thrive.
Flexibility remains critical. Employers that don’t embrace this reality are likely to face continued challenges when it comes to attracting and retaining workers.
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October 26, 2021 at 01:11AM
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Is 'Great Resignation' the 'Great Reckoning' instead? Entry-level, minority workers more likely to leave - Staffing Industry Analysts
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